Privacy Policy

Last updated: June 2025

 

At Pastoral Whispers, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us.

We are committed to complying with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

 

1. What Information We Collect

We may collect the following personal information:

• Name

• Email address

• Shipping and billing addresses

• Phone number (if provided)

• Payment details (processed securely via third-party providers)

• Website usage data via cookies and analytics

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchase

• Respond to customer service enquiries

• Send marketing emails (only if you opt in)

• Improve our website and customer experience

We do not sell or rent your personal information to anyone.

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3. Payment and Security

All payments are processed through secure third-party providers (such as PayPal, Stripe, or Wix Payments). We do not store or access your full credit card details.

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4. Cookies and Analytics

Our website uses cookies and analytics tools to help us:

• Understand how visitors use the site

• Improve website performance and functionality

You can disable cookies through your browser settings if you prefer.

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5. Third-Party Services

We may share your data with trusted service providers who help us with:

• Order fulfillment

• Payment processing

• Email marketing

They are required to keep your information secure and confidential.

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6. Your Rights

You may:

• Request access to your personal information

• Ask us to update or correct your details

• Unsubscribe from marketing communications at any time
   

7. Data Protection

We take reasonable steps to keep your personal information safe. However, no data transmission over the internet can be guaranteed as completely secure.

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8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date.

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9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: pastoralwhispers@outlook.com 
Website: www.pastoralwhispers.com